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How to Enroll

 Health and Dental Care Plans

NB: Please read Important Notes and the Privacy and Confidentiality Statements prior to enrollment.

  1. Download this Enrollment Form and complete in full. Make sure to indicate "Health Care Plan" or "Health and Dental Care Plan," and if you wish to enroll in the MROO Annual Travel Insurance Plan. If you wish coverage for your spouse, please fill out the required section.
  2. Print, sign and date the Enrollment Form.
  3. Do not send money. All that is required is a blank cheque marked "VOID" to set up the convenient Personal Pre-authorized Debit Agreement for your monthly premiums.
  4. Mail your Enrollment Form and your void cheque to: ENCON Group Inc., 55 Standish Court, 6th Floor, Mississauga, Ontario
    L5R 4B2.

Coverage begins on the later of the Effective Date that you requested on your Enrollment Form or the date your Enrollment Form and your void cheque are received by ENCON.

Coverage under the MROO Annual Travel Insurance Plan (if requested) begins on the later of the actual Effective Date of your Health and Dental Care Plan or the termination date of an existing annual travel insurance plan, as provided on your Enrollment Form.

If applying for a Health and Dental Care Plan after the 90-day guaranteed acceptance period, please contact ENCON Group Inc. to obtain the appropriate medical questionnaire. Our toll free number is 1-800-363-7861 or you may email us at mroo@encon.ca.

 Benefits Reminder Service

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If your benefits do not terminate in the near future, and you would like to consider the MROO program when they do, simply send us an email or call our MROO insurance program specialists at 1-800-363-7861. We will need your name, contact information and the date your benefits terminate in order to contact you in advance of the date you have indicated.

 Important Notes

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The MROO Health and Dental Care Plans are underwritten by Manulife.

POLICY
Once you receive your policy you will have 10 days to review it. If you are not completely satisfied, simply return it within that time for a full refund of premiums less any claims paid.

SPOUSAL COVERAGE AND SURVIVOR BENEFITS
If you die while you and your spouse are both enrolled under a MROO health plan, your spouse may keep their insurance coverage as long as premium continues to be paid. Premium would be reduced to the single coverage rate at the time ENCON is notified of your death.

COVERAGE FOR LIFE
Provided your premium is paid, only you can cancel your coverage. Your policy cannot be cancelled by Manulife because of your personal health or number of claims incurred while these plans are in force. Benefits paid under the Health and Dental Plans are subject to a lifetime maximum of $500,000 per insured.

Privacy and Confidentiality Statement

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Health and Dental Care Plans

If enrolling in the MROO Annual Travel Insurance Plan, please also click here for a Privacy Statement regarding that Plan.

The specific and detailed information requested on your Enrollment Form is required to process your application. To protect the confidentiality of this information, Manulife and its agent, ENCON, will establish a “financial services file” from which this information will be used to process your application(s), and administer services and claims. Access to this file will be restricted to those Manulife employees, agents, mandataries or administrators who are responsible for the assessment of risk (underwriting), administration of services and the investigation of claims, and to any other person you authorize or as authorized by law. These people, organizations and service providers may be in jurisdictions outside Canada, and subject to the laws of those foreign jurisdictions. Your participation in the Retirees Insurance Program may be made known to the Municipal Retirees Organization Ontario and ENCON in order to bring other products and services offered under the program to your attention. The use of such information to offer products and services is optional, and if you wish to discontinue such use, you may write to ENCON Group Inc., at 600 – 55 Standish Court, Mississauga ON L5R 4B2, or to Manulife at the address provided below. Your file is secured in the office of Manulife or its agents. You may request to review the personal information it contains and make corrections by writing to: Privacy Officer, Consumer Markets, Manulife, P.O. Box 1602, Stn 500-4-A,Waterloo, Ontario N2J 4C6.