Retiree Benefits

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Submit a Claim

Paper claims:

Download the appropriate form and submit to the address noted.


Online - Through Manulife’s Secure Website

Manage your claims online at www.manulife.ca/planmember.

For questions about a claim, please contact the following:

For Health and Dental Care Claims

Manulife Claim Services – 1-800-268-6195

For Convalescent Care Claims

iA Claim Services – 1-800-611-6667

For Guaranteed Issue Life Insurance Claims

ENCON Group Inc. – 1-800-363-7861