Claims Analyst (Bilingual), Special Risks Department 


ENCON Group Inc. is one of Canada's leading insurance management companies which develops and administers insurance programs and distributes them through a network of licensed agents and brokers to individuals, professionals, organizations and employers.

At ENCON, we believe our people are our most important asset.  We offer a dynamic and challenging work environment, training and development opportunities, a competitive total rewards package and believe in work/life balance. 

Are you a self motivated individual with strong analytical, problem solving and client focused skills?  Do you have a background in the legal, insurance, accounting, financial, economics, mathematics or medical field?  Do you enjoy analyzing and synthesizing information; strategizing, negotiating and making decisions; building long lasting customer relationships; multi-tasking in a fast-paced environment and continuous learning?  If so, this role is for you. 

We are currently recruiting for a Claims Analyst in our Special Risks Department for a one year contract to work with adjusters, technical experts and legal counsel to develop and coordinate defense strategies to bring insurance claims to a prompt and final resolution. 

Responsibilities: 

  • Review and assess new claims to determine coverage and take appropriate action
  • Retain and instruct lawyers/adjusters when required
  • Receive and review reports from service providers
  • Determine liability, value of claim, service provider fees and sets reserves accordingly
  • Coordinate and control progress of files including liaison with lawyers, adjusters, insurers and insureds
  • Prepare and maintain reports and correspondence pertinent to ongoing operation
  • Liaise with underwriting department with respect to claims
  • Respond to brokers/insureds/insurers inquiries
  • Report to insurers on large claims and presents files at semi-annual insurers meetings
  • Prepare for and attends settlement conferences and mediations
  • Conduct internal audits
  • May be required to prepare and deliver presentations to insureds and brokers as well as “in-house” presentations/seminars
  • May be required to write loss control bulletins and claims procedures discussion papers
  • May be required to participate in loss control seminars and company events
  • Some travel may be required
  • Perform other related duties as required


Qualifications: 

  • Bilingualism is required
  • Two to four years work experience and/or educational background in: legal, insurance, accounting, financial, economics, mathematics or medical field
  • Effective problem solver and strong analytical skills in order to analyze problems and develop/implement effective solutions
  • Exceptional customer service skills in order to build and maintain relationships with internal and external clients
  • Service oriented professional with a positive attitude and a strong desire to succeed
  • Demonstrated interpersonal skills to effectively function in a team environment
  • High attention to detail
  • Excellent oral and written communication skills
  • Strong analytical abilities
  • Sound judgment
  • Strong decision making, organizational and negotiation skills
  • Ability to work both independently and as part of a team
  • Strong computer skills in MS Office
  • Bilingualism is required

 
If you are interested in joining our team of dynamic professionals please send your resume to:

ENCON Group Inc.
Human Resources
500 – 1400 Blair Place
Ottawa, ON  K1J 9B8
Fax: 613-786-2023
careers@encon.ca